Refunds/Cancellations Policy for Ebook Wala

Refunds/Cancellations Policy

Last updated: September 28, 2024

Thank you for shopping at Ebook Wala.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ebook Wala.
  • Goodsrefer to the items offered for sale on the Service.
  • Ordersmean a request by You to purchase Goods from Us.
  • Servicerefers to the Website.
  • Websiterefers to Ebook Wala, accessible from https://ebookwala.in/
  • Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order without giving any reason for doing so.

The deadline for cancelling an Order will be considered only if the request is made immediately after placing the order.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

Refund

We offer 5 days refund if you didn’t like the ebooks so we can initiate your refund within 5 days via UPI and bank transfer from the day on which We receive the returned and cancellation request of ebook. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Refunds/Cancellations

In order for the Goods to be eligible for a return, please make sure that:

  • The Goods were purchased in the last 7 days

The following Goods cannot be returned:

  • The supply of Goods/services made to Your specifications or clearly personalized.
  • The supply of Goods/services which according to their nature are not suitable to be returned/cancelled after 1 day of order placed because we mention that you have to inform within one day by cancelling your ourder.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: